Have a question about TheWChat? Whether it's a demo, billing, or technical support — our team is here to help.
support@thewchat.com
+91 98765 43210
Mon – Fri, 9:00 AM – 6:00 PM IST
1 Corporate Place South, Suite 120, Piscataway, NJ 08854
Typically under 2 hours on business days
Choose what TheWChat may store on this device.
Keep you signed in to your workspace, protect every form against forgery, block automated abuse, and remember the choice you make here. Without these the site can’t log you in.
| Cookie | Purpose | Expires |
|---|---|---|
| sessionid | Signed-in session for the web workspace | 14 days |
| csrftoken | Blocks cross-site request forgery on forms | 1 year |
| tw_cookie_consent | Stores the choices you make on this panel | 180 days |
| _GRECAPTCHA | Google reCAPTCHA — tells humans from bots on sign-up, login and contact forms | 6 months |
Powers the “Let us help you” support chat in the corner, so an ongoing conversation survives a page reload and you don’t have to repeat yourself. It runs on our own servers under the same company — no outside party receives it — so it forms part of the service itself.
| Service | Purpose | Expires |
|---|---|---|
| AssistTheWchat | Our own live support chat (assist.thewchat.com) — keeps your conversation and open/closed state. First-party; no third party involved. | Up to 12 months |
We run no analytics or advertising cookies on this site today. Leaving this on simply pre-authorises privacy-respecting, aggregate usage measurement if we ever add it — nothing loads until then, and never for advertising.
Your workspace content — messages, calls and files — is never used for advertising or sold. Full detail in the Cookie Policy and Privacy Policy.