Terms of Service

1. Acceptance of Terms

By accessing or using TheWChat (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

TheWChat is a multi-tenant, enterprise-grade team communication platform that provides instant messaging, audio/video calling, file sharing, screen sharing, and group collaboration features. The Service is offered through web-based access and may include additional interfaces in the future.

3. Account Registration

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials.
• You must be at least 16 years of age to use the Service.
• One person may not maintain more than one free trial account.
• You are responsible for all activities that occur under your account.

4. Workspace & Multi-Tenancy

Each organization operates within its own isolated workspace. The workspace administrator ("Admin") is responsible for:

• Managing team members, roles, and permissions within their workspace
• Ensuring compliance with their organization's internal policies
• Maintaining the accuracy of billing and payment information
• Accepting responsibility for their team members' use of the Service

5. Free Trial & Subscriptions

6. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws, regulations, or third-party rights
• Transmit malware, viruses, or any destructive code
• Send spam, unsolicited messages, or bulk communications
• Attempt to gain unauthorized access to other workspaces or systems
• Reverse-engineer, decompile, or disassemble the Service
• Use the Service for illegal activities, harassment, or discrimination
• Interfere with or disrupt the Service's infrastructure

We reserve the right to suspend or terminate accounts that violate these terms.

7. Content & Data Ownership

Your Data: You retain all ownership rights to the content and data you upload to TheWChat. We do not claim ownership of your messages, files, or any other content.

License to Operate: You grant us a limited license to host, store, and transmit your content solely for the purpose of providing the Service. This license terminates when you delete your content or close your account.

Our Content: The TheWChat platform, including its design, code, features, and branding, is our intellectual property and is protected by copyright and trademark laws.

8. Service Availability

We strive to maintain 99.9% uptime. However, the Service may be temporarily unavailable due to scheduled maintenance, upgrades, or circumstances beyond our control. We will provide reasonable notice for planned downtime when possible.

9. Limitation of Liability

To the maximum extent permitted by law, TheWChat shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service.

Our total liability for any claims arising under these Terms shall not exceed the amount you paid to us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless TheWChat, its officers, directors, and employees from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

11. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

Upon termination, your right to use the Service ceases immediately. Data export may be requested within 30 days of termination.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or an in-app notification at least 30 days before they take effect. Continued use of the Service after changes become effective constitutes acceptance.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Mumbai, Maharashtra.

14. Contact

For questions about these Terms, contact us: